Taxi hailing app Uber has launched uberPOA, a new feature that will provide transport in Mombasa using Tuk Tuk.
The General Manager for Uber East Africa Loic Amado says that the company is taking the opportunity by launching services that resonate with the local citizens.
“Tuk Tuks are a popular choice across Kenya. When we launched uberX two years ago, we knew that this city would surpass our expectations, we have managed to create hundreds of economic opportunities and we are excited to create even more with the roll-out of uberPOA,” said Amado.
Dar Es Salaam was the first city in East Africa to receive uberPOA.
In the new feature, riders will still be able to see all uberPOA driver details, such as their name, photo, and license plate number.
There will also be able to see whether others have had a good experience with uberPOA drivers and can contact customer support via the in-app help feature if there are any issues related to a trip.
“With uberPOA, riders will still receive the same seamless door to door Uber experience riders are used to with Uber. We believe users will be excited to have another reliable and affordable option tailored to move through the traffic on short trips around town, whether for business or pleasure,” adds Amado.
To ensure enhanced safety, all Uber driver-partners, whether using uberPOA or uberX, will go through a driver screening followed by a submission of a police clearance certificate.
Drivers will also need to submit their National Identification, Driver’s license, NTSA vehicle inspection report and proof of PSV car insurance.
Uber will also use telematics technology in its app to monitor driving behaviour of driver-partners and encourage them to exercise caution as they drive with the Uber app.
The uberPOA product will be priced with a base fare of Ksh10, Ksh15 per km, Ksh3 per minute and a minimum fare of Ksh50.
Riders will be able to travel to popular routes such as Posta to Nyali from Sh170, Posta to Bamburi from Sh280, Likoni ferry to Tudor from Sh270, Kongowela to City Mall from Sh130 and Bamburi to Pirates from Sh50.
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