Safaricom Suffers Countrywide Data Outage Due To Fiber Cut



Kenya’s leading mobile and internet service provider Safaricom is suffering a countrywide data outage as a result of a fiber cut.

Reports indicate that voice calls are not affected in some parts of the country.

Kahawa Tungu has learnt that the telco is yet to identify the specific area where the cut happened.

Areas around Mombasa are reportedly suffering from both voice and data outage.

Safaricom has however apologized to its customers for inconveniences caused and are working round the clock to restore the services.

“We wish to apologize to our customers and partners that are currently experiencing voice and data outage, caused by multiple fiber link cuts affecting critical transmission equipment,” the telco has said in a statement.

Do you have a story you want told? Do you know of a sensitive story you would like us to get our hands on? Email your news TIPS to

Written by Eva Nyambura

Content creator at | Passionate about telling the untold story. Lover of life, music and technology. Simplicity is KEY



Leave a Reply

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

kenya 7s

Ireland Beat Kenya To Compound Their Woes

highway secondary

31 Highway Secondary School Students Rushed To KNH Following Fire Incident