Safaricom Subscribers Take Advantage Of Systems Glitch, Purchase Data Bundles At No Cost

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Kenya’s largest telecommunications company Safaricom on Friday experienced a systems glitch that saw Kenyans acquire data bundles for free.

Kenyans purchased the “Safaricom Platinum” bundle that lasts a month. Subscribers purchased data bundles and call minutes without airtime.

Read: Safaricom’s Market Dominance Stifling Competition, Unhealthy For Industry Growth

Kahawa Tungu also understands that subscribers also purchased the Giga Bundle at no cost. For as low as just one bonga point, a customer could buy the Sh10,000 package which offers 100 international call minutes, 1,500 minutes and 40gb of data.

Safaricom has over the years been accused of ripping off Kenyans.

Here are some of the comments:

At 9:10am Safaricom got wind of the news and quickly took down the platinum offers.

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Written by Eva Nyambura

Content creator at | Passionate about telling the untold story. Lover of life, music and technology. Simplicity is KEY


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