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Panic Among Safaricom MPesa Agents After System Error

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There was panic on Saturday among Safaricom agents when most of them saw discrepancies in their commission earnings. The agents thought that it was Safaricom clawing back on commission while in the real sense it was a system error.

The agents only became comfortable when Safaricom clarified the system error.

Written by Robert

Respected Kenyan blogger, tech evangelist, and social justice activist. Robert is known for his hard-hitting articles and opinions disseminated through his Twitter handle @RobertAlai or Facebook page (www.fb.com/RobertAlai).

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