The National Transport and Safety Authority (NTSA) has summoned a driver and a conductor of a Meru matatu caught on camera harassing a woman and child in her company.
In a statement, NTSA directed Meru Shuttle Limited officials to present the crew members of the vehicle registration number KBU 254G to their Meru County offices on Monday 9am.
This is following a public uproar after the video surfaced online.
In the video, the operators are seen forcing the woman and the child out of the vehicle while hurling unprintable insults at her after she allegedly declined to squeeze on an already full matatu.
A concerned passenger is heard in the background requesting the seemingly furious operators to consider the woman had a child.
However, the passenger’s concerns fell on deaf ears as they violently asked the woman to get out.
The driver of the vehicle is captured holding the woman’s bag as she alights.
He even at some point, questions attempts by the woman to ask for a refund of Sh50 fare she had paid.
“Shuka shuka, ulikua unalipia hapa?(Get out, get out, were you supposed to pay here)” he said.
The woman’s threat to take the vehicle’s registration number didn’t seem to move them either.
“Namba ya gari ata naweza kutolea uende nayo” (I can even remove the registration plates for you to go with,) the conductor is heard boastfully saying.
Social media users asked the Kenya National Police to arrest the operators immediately.
A Meru bound PSV (KBU 254G) driver and conductor forced a mother and her child out of the vehicle at Kenol after she declined to squeeze on the seats so that the driver could carry excess passengers. pic.twitter.com/8LrDoqyCpq
— Kirgit? (@Ronoh__) March 10, 2019