in

KQ Responds To Zari Hassan’s Theft Claims, Pledge To Solve It

ZARI, KQ
Zari Hassan. [Courtesy]

Kenya Airways (KQ) has reached out to Zari Hassan after going public on the alleged theft claims, pledging to look into the claims.

Through a tweet, KQ reached out to her to obtain her travel documents and relevant details that will sustain the follow up on the alleged claims, to establish what happened to her luggage.

“Dear Zari, we desire for all our customers to have a positive experience. We’ve reached out to you to obtain your travel details to enable us to coordinate w/ the management at the airports of transfer (JHB, JKIA and EBB) to establish what happened. We kindly await your response,” read the tweet.

Read: Zari Hassan Shames Kenya Airways For Losing Her Expensive Luggage

Zari yesterday made her complaints public through her social media, with a long rant claiming her luggage had been interfered with and some stolen.

She went ahead and explained that it wasn’t the first time, as the same thing had happened before although she chose not to come out about it.

Zari was on board of a KQ flight to Entebbe, Uganda from Nairobi before she claimed to have found her luggage missing.

Read Also: Vera Sidika Opens Up About Distant Relationship With Bestie Zari Hassan

“Robbery Alert: I love the comfort of KQ to Entebbe but am always robbed. Allow me to talk about my expensive perfumes that I received on my Birthday have been stolen. So disappointed in Kenya Airlines. I’ve been loyal, but you always do me wrong. The other times I’ve ignored, but not today. All my perfumes I received as gifts from my friends in Dubai just disappeared. My new suit am supposed to wear for a meeting tomorrow is also missing. What am I supposed to wear for my meeting?” read the rant.

Kenya Airways said that their aim was to ensure all customers had positive experience adding that the matter would be followed into and the reality established.

Email your news TIPS to news@kahawatungu.com or WhatsApp +254708677607. You can also find us on Telegram through www.t.me/kahawatungu

 

Written by Mercy Auma

Passionate about human interest stories and politics. Email news@kahawatungu.com

One Comment

Leave a Reply

    One Ping

    1. Pingback:

    Leave a Reply

    This site uses Akismet to reduce spam. Learn how your comment data is processed.

    MP Aisha Jumwa Arrested After Man Shot Dead In Malindi Chaos

    ghana expiring data, voice bundles

    No More Expiring Data, Voice Bundles, Ghanaian Government Orders Telcos