How To Check your NSSF, NHIF Statements Via SMS

A man using a mobile phone

A man using a mobile phone [Photo/Courtesy]

If you want to keep tabs on your statutory contributions, you may want to check the status of your NSSF or NHIF contributions. A few years ago, you would be required to visit the respective offices to obtain a statement.

That has been made easier. You can now access your NSSFand NHIF statements on email, on the websites, and on SMS.

This article will show you how to get your both statements easily using SMS.


Read: How to Choose or Change Outpatient Hospitals On the New NHIF Self-care Platforms

  • Go to messages on your phone and open to compose a new message
  • Type in the message recipient 21101
  • On the message space, type ID, space, and then insert your ID number or passport number if applicable. For instance, 1D 76543210.
  • Send the message. Standard rates will apply, in this case Sh10.
  • You will receive a message with your NHIF account status once it is processed.


  • Send the word “NSSF” to 6773, you will receive a message with more instructions.
  • Compose a message with NSSF, NSSF no, Date of Birth, Full Names and send to 6773. Ensure that your message is spaced out appropriately.
  • After your data is validated, you will receive a new message with a PIN
  • Compose another message, type “Bal| followed by your PIN. For instance “Bal 4321”
  • Send the message to 6773
  • You will receive your current statement balance.

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Written by Francis Muli

Follow me on Twitter @francismuli_. Email

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