Troubled telecoms solutions provider Orange recently launched and e-care app in the Kenyan market. The myOrange app offers Orange mobile subscribers a personalised account management experience, allowing them to check their credit balance, recharge their account and manage their subscription of Orange services.
The GPS enabled app comes with a feature map that will enable customers to locate Orange and partner shops across the country.
The app that is designed for Android phones, will also keep users updated on the latest promotions, offers and services from Orange. Customers will also be able to monitor their usage and subscribe to Orange’s products and services much faster. The app is also zero rated in that it does not deduct the user’s data offer only while on the Orange network.
However, when downloading it, one’s data offer (4MB) will be used.