in

Safaricom Now Recalls All the Cheap Headsets from its Call Centre

Safaricom House

Safaricom is reacting to our expose yesterday. The company has now sent out an email to all Call Centre Staff to go and pick new headsets and replace the cheap ones.

Such changes are what we would love to see. Kudos to Safaricom for responding to these needs. We just hope that they will properly reward the staff members impaired by the cheap headsets.

A lady by the name of Diana who is the Call Centre Transport Manager sent out this email

From: CC Transport Manager
Sent: Monday, April 22, 2013 12:17 PM
To:
Cc: Leonida Ombutora; CMCallCenterTLs
Subject: Re : Headset Adaptors Replacement – Plantronics
 
Hi All,
 
Kindly come for adaptor replacement, bring  the old one you are currently using.
 
Regards
Diana

What do you think?

0 points
Upvote Downvote

Written by Robert

Robert Alai is a respected Kenyan blogger, technical evangelist, and social justice activist. Robert is known for his hard-hitting articles and opinions disseminated through his Twitter handle or Facebook page. he is the founder of KahawaTungu.

Comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Loading…

Loading…

0

Comments

0 comments

Bharti Airtel to Acquire Uganda’s Warid Telecom

Multichoice Launches GOtv Services in Uasin Gishu County